How To Remove Caller Tune On Telkom

How To Remove Caller Tune On Telkom – Have you activated caller tune on your Telkom mobile and you are wondering how to deactivate it? then we’ve got you sorted. Caller tunes refer to a welcome tone or tune that people call you to hear before their call is answered.

Caller tune differs from the default tone you hear when you call someone. A caller tune could be a song, a voice message, or, in some instances, something you can customize personally.

There are a number of Telkom subscribers who in one way or another other have activated caller tune on their Telkom lines and are looking for how to remove it. In this write-up, we will take you through how to remove caller tune on Telkom and everything you need to know about it.

Steps To Cancel Telkom Welcome Tone

For many, the process of canceling their Telkom welcome tone has been a headache. However, caller tunes are also subscriptions, therefore how to cancel them is the same as how to remove all other subscriptions on Telkom.

Note that, before you can cancel your Telkom welcome tone, you should have the Telkom app and also a registered account. In the case where you don’t have an account, you have to register. Below is how to register via the Telkom App

After downloading and installing the Telkom app, navigate to the Telkom app and select Register
Enter your personal details & agree to the terms & conditions
Select the next button
You will receive an OTP via email. Type in that OTP and select continue
Registration will then be successful

Now, here’s how to cancel your Telkom welcome tone.

Visit the Telkom official website – www.telkom.co.za
Navigate to the top right-hand corner to the Login tab
Log in to your My Telkom account to access your profile.

Select Services

After successfully logging in, select the Manage Accounts option.
From there, you would see your existing Telkom subscriptions
Select the Cancel option on any products you wish to terminate.
Now, fill in all the required details on the provided fields.

Upload Documents

Here, you will be required to upload supporting documentation such as a copy of your ID document. This is to ensure that, you are indeed the owner of the account.

Note that, after going through all the necessary steps, you will be provided with a reference number. In case you want the process of your application to be checked by a Telkom customer agent, the reference number would be required.