DSTV WhatsApp Number – Some few years ago, the only way a DSTV subscriber could have an issue resolved or ask for assistance was only to visit the nearest DSTV shop or better still visit the main office.
With the evolution and fast growth of technology, several companies have adapted to modern ways of communicating with their customers through easy means and Digital Satellite Television (DSTV) is no different.
Now, with several communication apps on our smartphones, there are a number of different ways customers or subscribers can reach DSTV for either assistance or inquiries from the comfort of their homes saving them their productive time.
In this article, we take you through all you need to know about the DSTV WhatsApp Number. As a subscriber, this will enhance your easy communication with DSTV with the use of a smartphone.
DStv Self-Service WhatsApp
DSTV has evolved over the years to be one of the biggest service providers in South Africa with millions of subscribers scattered all over the world.
With its huge customer base, DSTV has provided a WhatsApp number to aid subscribers who need assistance in one way or the other. This was necessary in order to avoid the long queues at their various offices.
As a DSTV user, you have to know the DStv Self Service WhatsApp number and which is ‘060 060 3788’. All you need to do is to save this number on your phone. From there, you can always start a conversation by sending ‘Hello’.
You can begin to use the WhatsApp number to access a number of DSTV customer care services via WhatsApp. Remember that, WhatsApp only works on smartphones.
What Other Services Are Available on DStv WhatsApp
There are a number of services the DSTV Self-Service WhatsApp number allows subscribers or customers to perform. Note that, this is different from the DSTV live chat because there’s no one on the other end to whom you can ask questions.
However, the DSTV WhatsApp number gives you access to the DSTV chatbox. Through the chatbox, you can access different services. The list below is some of the things you can do with the DSTV WhatsApp self-service platform.
- Check your balance
- Change your package
- Manage your holiday viewing
- Reconnect your package
- Rent a Movie
- Clear errors
- Pay your account
- Browse the TV Guide
Although, this is easy and convenient, however, it’s always better to use live chat, with that, you can ask any question you want. Note that, you can’t ask any questions using the DSTV WhatsApp number.
DStv Contact Details In South Africa
There are different reasons people reach out to DStv customer service. This varies from person to person. Someone might reach out to customer service to complain about an issue, while another person might want to ask a question or for assistance.
Whatever your reason is, DStv has made available a number of means a subscriber can use to reach them. Below are the most common ones.
- DStv contact number for WhatsApp: 060 060 3788
- DStv self-service WhatsApp number: 083 900 3788
- DStv helpline number: 011 289 2222
- Website: www.dstv.com
- e-mail: help@dstv.com
How Can I Chat With DStv Agent?
For convenience’s sake and to save your productive time, you can contact a DStv agent through WhatsApp. This is actually easier than you might think. Start by saving the number ‘060 060 3788’.
Remember that, WhatApp only works on a smartphone. After saving the number, open the Whatsapp application and search for the number you saved and start a conversation by saying ‘Hello’.
In case you want to speak to someone at the customer care center, the DStv live chat is also available to customers. In order to perform this task, log onto the website, you will find the “Live Chat” icon on the right-hand side at the end of the page.
How Do I Contact DStv Customer Service?
Reaching out to DStv Customer service is very easy. The customer service outfit is open for calls from 8 am to 11 pm daily, including public holidays. You can reach them at ‘011 289 2222’.
How To Pay DStv Using WhatsApp
With the New WhatsApp Payments feature from DStv, you can sit in the comfort of your home or office to pay your subscription, upgrade your subscription, fix an error code, change your package, and even rent a movie. To do this, follow the steps below.
- Add the DStv Self-Service number (060 060 3788) to your WhatsApp contacts
- Begin a conversation by sending a ‘Hi’ or ‘Hello’ to the number
- Send your ID number or customer number, as well as your surname to link the conversation to your DStv account
- You will then receive a menu with different service options
- Select option 2: “Pay your account”
- You will then receive a menu of payment options
- Select option 1: “Pay now” and then option 1 again
- Click the link and select your preferred payment method
- Complete the necessary fields and confirm your payment
What Is DStv Self-Service Number?
The DStv self-service is any activity where a subscriber performs a task on their own without the help of any DStv staff. This works on smartphones, PC, or a tablet. The DStv number self-service number ‘083 900 3788’ does a number of services which include.
- Check your DStv account
- Manage holiday home viewing
- Find a DStv installer
- Clear errors
- Make payments
- View your payment history
- Update your DStv details
- Reconnect your package
- Update your Package
- Change your Package
- View your amount due and subscription expiry date
- Find out the nearest office
How Do I Check My DStv Balance On WhatsApp?
Checking your DSTV Balance is much easier. With this, you need a phone that supports WhatApp, save their DSTV’s WhatsApp number (060 060 3788) and start a conversation by saying ‘Hi’ or ‘Hello’.
The WhatsApp Self-Service ChatBot will allow you to perform self-service functions on your DStv account hence enabling you to check for your DSTV balance.
How Can I Talk To DStv Customer Care?
DStv provides avenues for the clients to be able to reach them for either assistance or for inquiries. You can reach DStv customer care through any of the contacts below.
- DStv contact number for WhatsApp: 060 060 3788
- DStv self-service WhatsApp number: 083 900 3788
- DStv helpline number: 011 289 2222
- Website: www.dstv.com
- e-mail: help@dstv.com
