What Is Telkom Call Centre Number – Telkom’s strategy is constantly reviewed to ensure that it remains relevant in our rapidly changing, complex, and challenging operating environment.
The telecommunications behemoth recently reviewed our strategy in light of changes in our external environment. While specific tactics and actions change, our strategy framework remains relevant and adaptable.
Telcom is at the forefront of South Africa’s digital revolution. The company relies on the use of its converged ICT leadership to enable solutions that improve the lives of our customers, whether at work, through online education, or through entertainment (movies, music, and gaming).
The company’s strategy is carried out through five strategic pillars that serve as the company’s north star as it navigates a period of both local and international uncertainty.
Telkom seeks to seamlessly connect its customers to a better life and it is also the vision of Telkom to become a leader in the Information and Communication Technology (ICT) market. Telkom aims to do this by forming very credible relationships as well as giving its customers a distinctive customer experience.
Telkom was founded on October 1, 1991 in Johannesburg, South Africa, and the retail division, which includes Telkom Business, Telkom Mobile, Consumer Marketing, Cloud, IT Operations, and its Wholesale and Networks division, is structured under Group CEO.
Cybernest focuses on Telkom’s newly deployed DCO infrastructure in Cape Town, Pretoria, and Johannesburg, as well as related services such as data hosting, LAN and application management, and IT infrastructure management for corporate and large business customers.
Telkom acquired Business Connexion in August 2015 for approximately ZAR 2.6 billion with the strategic goal of establishing a significant presence in the South African Information Technology (IT) market.
From 1997 to 2004, Telkom was managed by SBC Communications (now AT&T Inc.) in the United States. SBC has since sold its stake in the company after cutting operational costs (reducing staff resources, for example) and increasing revenue through higher product prices, thereby increasing the share price for a higher ROI.
With over 500,000 customers on 2-40 Mbit/s DSL, the company currently leads the broadband market; it also leads the managed services market and has more than 250 corporate customers on its order book. According to its 2008 annual report, Telkom SA has 4.5 million fixed access lines.
Telkom Group Limited’s South African subsidiaries include BCX, Gyro, and Openserve.
In 2018, the FastNet subsidiary was merged into BCX, along with all enterprise wireless solutions, including Wave, satellite, 4G/5G, and Wi-Fi.
Telkom operates in 38 African countries via an integrated service provider strategy from regional hubs in Nigeria and Kenya. It is diversifying into new revenue growth opportunities in adjacent markets while expanding its service portfolio across managed voice, managed data, IT services & applications.
Telkom intends to deploy satellite-based Internet access by leveraging its international capacity. Telkom is introducing converged fixed and mobile services to the Nigerian market through Multi-Links.
Well, in this article we will be taking a look at how you can contact Telkom, especially through the Telkom call center number.
Telkom Call Centre Number
Telkom has made it possible for its customers to reach them using a call center number.
Through these numbers, you can lodge a complaint. Below is the Telkom call center number;
Shortcodes: 10120, 081180, and 10213
SMS:+2 781 160 1820
WhatsApp: +2 781 160 1700
Aside from the above numbers, Telkom has also made it possible for customers to reach out to them via other means. One of these means is by chatting with them using the online platform. To chat with Telkom using the online platform, visit the URL, https://secure.telkom.co.za/. When it opens, proceed to the top of the page and hit on the ‘HELP’ tab and when the pop-up box comes, choose ‘Talk to Us’. This will open a form for you and by filling the form, you can have a chat with a customer service representative.
Another way to chat with Telkom is via social media and it is noteworthy that Telkom has verified handles on all the top social media platforms.
Below are the links to these handles;
Facebook: https://www.facebook.com/TelkomZA/
Twitter: https://twitter.com/TelkomZA/
Instagram: https://www.instagram.com/telkom_za/?hl=en
LinkedIn: https://www.linkedin.com/company/telkom/
I really hope the above information has given you the information you need to contact Telkom without any stress.
