Telkom Mobile Contract Cancellation Fee
Telkom Mobile Contract Cancellation Fee – Have you ever wondered if cancelling your Tellkom mobile contract comes with any extra fee or fee, to say the least? Maybe you are on a Telkom mobile contract or it could be that you are not but this information will still come in handy at a point. This means that, if the time comes for you to cancel this Telkom Mobile contract, you better bear in mind that, you will be footing some bills.
This article is going to do is to tell you all about the Telkom mobile contract cancellation fee. How much do you have to pay? Will you be paying the cost of the device as well? What happens if you do not pay the cancellation fee a host of others will be tackled in the process.
What must you do to have access to this information? It is simple readers, you just have to keep going and reading each paragraph by paragraph.
What Is Telkom Mobile Contract Cancellation Fee?
If you decide to cancel your Telkom contract, you will need to pay a cancellation fee which will be charged per the specifics of your contract. Telkom has already confirmed that a cancellation fee will be charged. What is supposed to pay depends on the terms of your contract.
How Much Is Telkom Mobile Contract Cancellation Fee?
A Telkom customer service representative confirmed that customers would be charged an R809 cancellation admin fee as well as the remaining value of the gadget.
What Are Telkom Contracts?
Telkom is keen on providing users with a wide range of options which come in the form of contracts. Users and customers can select from a wide range of services provided by Telkom. The payments and deductions are made based on the contract agreement between Telkom and the customers.
Types Of Telkom Contracts
Telkom offers a diverse range of contracts to users and customers. Here are some of the contracts from which to choose.
- Data Contracts
- Voice and Data Bundles
- Mobile Services
- Financial Services
Particulars Needed To Cancel Telkom Contract
When it comes time to cancel your contract, you must provide these details.
- You will need a South African Identification book
- Also, a three-month bank statement from your respective bank
- You should make provision of your proof of employment
- You may also need to add your salary slip
What Documents Do I Need To Present For A Telkom Mobile Contract?
- You have to provide your current proof of residence
- You should get a bank statement and payslips from your bank. You must note that this should not be more than three months old
- You will also need to make provision for your South African identification card
Can I Cancel My Telkom Mobile Contract?
You have the option of cancelling your Telkom LTE, Telkom Fibre, Telkom ADSL, or Telkom Mobile contracts at any time. There may be cancellation fees. If you want to upgrade or renew your Telkom LTE service, you can start doing so as soon as the 21st month of the commitment term of your contract.
How Much Does It Cost To Cancel A Contract With Telkom?
The Consumer Protection Act (CPA) requires mobile operators to be given 20 days’ notice before cancelling a contract. Because of that, an administration fee of R809 will be charged for the cancellation of a contract. You should note that this pertains to the terms and conditions of the contract you hold with Telkom.
What Are Telkom Cancellations Based On?
Telkom bases its contract cancellation charges at the time of cancellation on several factors, including:
- The contract’s remaining duration;
- The monthly subscription fee, as well as
- An administrative fee for cancellation and any outstanding balances
What Is The Notice Period For Telkom Mobile Cancellation?
If you want to cancel a Telkom contract, you must provide 30 days’ notice. It makes no difference whether you are still within the contract period or whether the contract has expired. The notice period is required.
What Are the Ways You can Cancel Your Telkom Mobile Contract?
There are ways through which you can cancel your Telkom contract. One such way is;
- You can cancel your Telkom contract online
- Customers who wish to cancel a service with Telkom can do so by dialling 081 180 for mobile or 10210 for fixed-line. Weekday hours are 8 a.m. to 6 p.m. On Saturday, it is open from 8 a.m. to 1 p.m., but it is closed on public holidays and Sundays
Ways To Calculate Telkom Mobile Contract Cancellation Fee
The basic method of calculating the amount of money you will need to pay when you cancel your Telkom mobile contract is as follows:
Monthly fee * contract months remaining) + admin fees + outstanding balances
What Is Telkom Cancellation Email?
The email address for cancelling a Telkom mobile contract is businessmobile@telkom.co.za. Telkom will contact you with the cancellation fees after you send an email to this address. This gets to decide how much you will have to pay to terminate your contract with the company.
Examples of what you can pay when you cancel Telkom Contract
We want to give you a ballpark figure of how much you can potentially pay do you wish to cancel your Telkom mobile contract.
- iPhone 13 Pro
12 months remaining
The monthly payment is R699
The cancellation fee is R8, 388
- Samsung Galaxy TabA7
17 months remaining
Monthly payment of R229
Cancellation fee R4580
- Acer A315 laptop
2 months remaining
Monthly Payment R399
Cancellation fee R796
How To Find The Telkom Cancellation Fee?
If you want to find your Telkom cancellation fee, you just have to get in touch with Telkom or better still, use the formula that has been provided previously to calculate your cancellation fee.
Can I Return A Device That I Got On Contract?
One thing you’ll discover is that the gadget you get on contract accounts for the majority of the Telkom contract cancellation fee. So, wouldn’t it be possible to simply return the phone, laptop, or another contract-purchased item?
Unfortunately, that is not an option. Telkom, like all South African operators, does not allow this. We’ve previously seen posts from people claiming that under the law, gadgets can be returned within 7 days. Because of the cost of the device, the Telkom contract cancellation fee is usually high. In any case, being able to return a phone or computer that you have used for months would be unfair.
