This article is going to answer all your Telkom online RICA FAQs. There are lots of questions that will be on your mind when it comes down to Telkom online RICA which streams from what is Telkom online RICA in itself, the documents you need to RICA among other resourceful questions that you probably have not thought of.
For further information and insight on the topic, all you have to do is to stay on this page.
What Is Telkom Online RICA?
We can all agree that you will not always be available in the flesh or we would rather say physically to execute a task. Sometimes, you will have so much to do or your movement may be so restricted that you will just wish to stay in the comfort of your home and execute a task. What we are here to tell you is that you can just be at home or in the comfort of wherever to RICA your sim with Telkom.
That is what Telkom Online RICA is all about. Online RICA allows you to RICA your SIM card from the convenience of your own home. This means that you don’t have to worry about leaving your comfort zone. You just need internet and the requirements and you are already a step closer to completing your RICA process.
What Documents Are Required For Telkom SIM Online RICA
Even though you will be sitting in the comfort of your home to make this process successful does not mean you don’t meet certain requirements. Below are some of the documents you need to start your Telkom Sim online RICA;
- You have to make sure that you have your South African identification card which will be used as the means of identifying or verifying your process
- You have to present your proof of address. This could be either a utility bill, bank statement, an existing lease, cell phone number, or retail account number. Remember this should not be more than three months old
- You will need a smart gadget, a tablet, a laptop
- You will also have to make sure that, the sim that you need to register is available.
Also, don’t forget to read Telkom Mobile Contract Requirements
Will Telkom Website Protect My Personal Information For The RICA
In this world and age, where your information could be out there even without your slightest knowledge, most people will love to be wary when they are giving information out. People want to be safe and know that every piece of information they are putting out there will be protected by the Telkom website. Well, here is what Telkom has to say;
- All personally identifiable information provided to Telkom is shielded by the Protection of Personal Information Act (PoPi) and will not be dispersed or used for marketing purposes without the customer’s permission
- We also guaranteed that the portal met Telkom security standards
How Will I Know If My Self Telkom SIM RICA Is Successful
Imagine going through the whole process of online sim RICA only to find out that the process was not even successful to start with. For this reason and more, you must know if the process was successful or went through. So how exactly will you know if the process was successful or not? This is how you will know;
- Once the verification process goes through and it is successful, you will be sent a message of verification will be sent in the form of an SMS to your phone.
- If you receive that SMS, you should know that your process was either successful or not
What File Types Can I Upload When I’m Doing Telkom RICA Online
You must note that when you are going through the online RICA process, you should know that the documents you upload should be in a particular format. This means that you cannot use certain file formats if you want to upload files.
Here are the file formats you are permitted to use;
Will The Online Telkom Sim RICA Consume my Data
If you are using the online Telkom RICA option, you may be wondering if it consumes data. After all, it is online and the thing is done using a smart device so you are in your right if you want to ask that.
Well, the thing is, because the portal is zero-rated, it will not consume customer data. So now you can breathe, you don’t need data to make this process successful.
If I RICA My Telkom Sim, How Will I Know It Was Successful
Once you RICA your sim card, you don’t have to worry whether or not the process is successful or not. Following the completion of the RICA online registration process, you will be presented with a confirmation screen.
How Long Does The Telkom Online RICA Process Take?
You have gone through the processes of Telkom Online RICA process and wondering how long it will take for the process to be completed. Well, here is good news, after the process has gone through, it will take about two hours for the RICA process to be completed and for it to be active.
How Long Does The Verification Process Take?
You should know that although the activation process will take like two hours, the verification process will take like 15 minutes after which a link will be sent to your email address for you to continue the process.
What Happens If My Documents Do Not Upload Successfully
Sometimes, it happens that you have gone through the process of RICA only for your document to fail to upload. In an instance like that, what do you do?
Here is a simple answer for you. The RICA online registration process will be halted, and customers will be required to visit their nearest Telkom store.
What Message Will I Receive If My Telkom RICA Fail
If the process of RICA fails, these are some of the messages you will receive;
- Failure = System failure (Generic system error message)
- Fail – ID error = (” Sorry! You typed in an invalid ID number. Please bring the following documents to the store for further assistance: ” 1) Identification document 2) Address proof)
Will I Be Able To Make Voice Calls After I RICA My Telkom SIM
Yes, you will be able to make calls after you have RICA your Telkom sim. The whole purpose of RICA is to give you access to your service provider so that when you successfully RICA, you will be able to make voice calls among other things.
How Can I Load Telkom Airtime After RICA
This should not be one of the problems you have to deal with. You can simply do this; Use a prepaid method – *188*VOUCHER PIN#
How long Will It Take For My Telkom SIM to Be Active After RICA?
After going through the RICA procedures, it is only natural to want to know when your sim card will be ready for use. That is, you may be wondering how long it will take for your Telkom sim card to become active after it has been verified.
The online sim RICA will take about two hours to activate, according to Telkom. After these hours, the sim owner is permitted to insert their sim into the phone and verify. You can also read more about How Long Does It Take For Telkom Rica Sim To Activate
Can I Choose My Number During Online RICA?
Telkom users have requested a detailed response. Users will want to know if they can select multiple options when going through the online process.
According to Telkom, you will not be able to select your phone number during the online process.
How Do I Change My Telkom Service Contract?
You can call the call center at 081180, visit the Telkom website, or go to the nearest store.