Vodacom Customer Care Number South Africa

Vodacom Customer Care Number South Africa – The essence of customer care is just one and that is to allow customers the chance to make their reservations known and also to have someone in a company help them sort out a problem. Vodacom customer care does the same. 

When you need to make inquiries or find out why you are facing a particular problem, you can always call Vodacom customer care. This article will delve into all that there is to know about Vodacom customer care, how to call, and when to call them.

Vodacom Customer Care

Just like any customer care service, Vodacom customer call service makes itself available for over 55 million customers to reach out to them with their problems. This is done by calling their customer call number. So when you are facing any sort of challenges you are always welcome to call Vodacom customer care.

What Is The Vodacom Customer Care Number?

Now that you know what Vodacom customer care is, you may be wondering what the number to call is in case you have a problem and you wish to reach out to them.

The Vodacom customer care number is 00 27 82 135. It must be noted that the customer care service operates from Monday to Sunday between the hours of 6:00  to 22:00. Alternatively, you can reach them by dialling 135 on your phone or sending them an email via customercare@vodacom.co.za.

How Can I Talk To Vodacom Customer Care?

Below are the respective Vodacom customer care numbers you can reach out to when you have a specific issue.

  • Vodacom Repair call centre. Call us on 082 1944
  • Vodacom Fibre. Call us on 082 1904
  • Data Support. Call us on 082 135
  • Cancellations. Call us on 082 1958
  • Sales and upgrades. Call us on 082 17844
  • Vodacom Corporate. Call us on 082 1940

Is Vodacom Customer Care Number Free?

Calling a customer care number should not require you to have any airtime deduction. So yes, the Vodacom customer care number is free. You do not need airtime for this.

What Is Vodacom Toll-Free Number

If you wish to enjoy a free customer care number from Vodacom, then you need to call their toll-free number. The toll-free number is 00 27 82 135.

How Do I Chat With A Vodacom Consultant?

Perhaps you wish to chat with a Vodacom consultant, this should not be hard. Vodacom has TOBI who is always available to have a chat with you and answer all of your questions. You can chat with TOBI via;

  • WhatsApp TOBi. 082 009 8624
  • Send TOBi an SMS. 082 009 4975
  • Talk to TOBi. on the My Vodacom App

What Other Ways Can A Subscriber Contact Vodacom

The Vodacom customer or business hours are from Monday to Friday 8 am- 5 pm. A Vodacom subscriber can reach out to customer service either via WhatsApp, online, the customer care number, or via the Vodacom app.

Here are some of the customer care numbers that may come in handy;

  • From abroad:+27 82 135
  • Insurance: 082 1952
  • Cancellations: 082 1958
  • Repairs Call Centre: 082 1944
  • Call Centre (local and abroad): 082 135
  • Online Sales: 082 17844
  • Fibre: 082 1904

Does Vodacom Have A WhatsApp Number?

Yes, Vodacom has WhatsApp and you are allowed to reach it anytime in the day with your complaints and assistance.

What Is Vodacom WhatsApp Number?

The Vodacom WhatsApp number allows customers to have a direct chat about their issues with a Vodacom rep who goes by the name TOBI. TOBI is always available online to chat with you. The Vodacom number is 082 009 8624. 

It will allow you to send and receive text messages videos and even audio. The only thing that is not possible with the Vodacom WhatsApp number is voice and video calling.

Additionally, this service cannot be used for roaming.

Is Vodacom The Same As Vodafone?

As the same suggests, Vodacom and Vodafone have some similarities going on for them. This is because although they are separate entities, Vodacom falls right under Vodafone. Vodafone owes the majority of Vodacom. It has about 60.5% holdings of Vodacom.