As a new subscriber or an already existing one, in order to know what happens when your active Vodacom contract expires, you need to read the company’s contract terms and conditions when subscribing to it in order to h ave a fair idea of what you are subscribing to.
Unfortunately, this is something a lot of people fail to do therefore leaving the majority of them wondering what will happens next when their contract with Vodacom expires.
The Vodacom contract runs either for 12 months or for 24 months. This is dependent on what the subscriber prefers. Whiles some cancel their contracts before the expiry dates, others wait for their contract to run their full course.
Now, the primary question is, what happens when your Vodacom contract expires? If you’re part of the million people asking this question, then you are at the right place. In this article, we will guide you through all you need to know about the Vodacom contract expiry.
Customers should note the following requirements before they can subscribe to a Vodacom contract.
- Proof of residence
- Bank statement
- Pay slip
If you are self-employed, you need to provide proof that you earn more than R3500 per month and this can be done using your bank statement.
What Happens At The End Of My Vodacom Contract?
As a subscriber, you can decide to personally cancel your Vodacom contract because a subscriber has a number of options to decide on before his Vodacom contract expires.
If your contract expires and nothing is done about it, your contract will automatically be renewed on a month-to-month basis, that is if you agree to the terms, then you will be offered a new offer.
A lot of people avoid canceling their contracts themselves, they prefer to wait for the contract to run the full course. This is because, if you personally cancel your contract, you will be required to pay a contract cancellation fee.
Therefore, this is what actually happens when your contract expires at its own due date. Vodacom will automatically give you a new contract offer that will be renewed every month automatically.
Note that, you can also choose to renew your Vodacom contract upon its expiry (that’s the same expired contract). In a nutshell, below is what happens at the end of your Vodacom contract.
- Vodacom shall give you a new contract offer.
- You can upgrade your Vodacom contract when it expires.
- When your Vodacom contract expires, and you are no longer interested, you can cancel the contract.
- When your Vodacom contract expires, you can renew your contract.
- When your contract expires, Vodacom will bill you a month to month, or you can reach an agreement with Vodacom to buy a new cellphone.
Remember that, before your contract will be canceled, you will need to give 20 days’ notice.
How Do I Know When My Vodacom Contract Expires?
Vodacom does not send its subscribers daily updates on the contract expiry date. Therefore in order not to be taken by surprise, it’s prudent to know how to check. Below are the steps to check when your Vodacom contract
- Open the text message app on your cellphone.
- Create a new message
- Type ‘UG’ as a text
- Send the message to 31050
Once you have gone through the process, you will receive a text from Vodacom, including your upgrade due date and your initial period date.
How Do I Check My Vodacom Contract Status?
There are several Vodacom users who keep wondering how to check for their Vodacom contract status. However, checking your contract status is as easy as ABC. Before you proceed to check your contract, there are requirements. Below are the things you need to know when your Vodacom contract is up:
- My ‘Vodacom App’
- Vodacom account login details
- Vodacom phone number
- Active Vodacom SIM card
Below are the steps to follow if you want to check your Vodacom contract:
- Open the “My Vodacom App” on your smartphone.
- Enter your login details
- Click on ‘Login’ to sign in to your Vodacom account
Once successfully logged into your account, you can check the upgrade section in the app to find out if you are due for an upgrade or know your contract’s status.
How Do Vodacom Contracts Work?
Usually, when you purchase a new Vodacom cellphone, you are required to sign a contract. After filling in all the necessary documents and having agreed to a specific contract.
The Vodacom contract takes up to 12 to 24 months (1-2years) to expire. After a contract expires, subscribers are billed a fixed fee to be paid each month within this expiration period.
Vodacom usually recommends subscribers read all terms and conditions regarding their contracts carefully in order to have a better understanding of the contract before signing up.
