As a new or an existing Telkom subscriber, in order to know what happens when your active Telkom contract expires, its advisable to read and know the company’s contract terms and conditions when subscribing to it in order to h ave a fair idea of what you are subscribing to.
Unfortunately, this is something a lot of people fail to do therefore leaving the majority of them wondering what will happens next when their contract with the network (Telkom) expires.
Usually, the Telkom contract runs for a day to 24 months but some cancel their contracts before the due expiry dates while others too wait for their contract to run their full course.
Note that, there are requirements before you can subscribe to a Telkom contract. These are;
- A valid South African ID (Passport)
- A bank statement going back 3 months.
- Proof of employment.
- Salary slip
Telkom offers a wide range of contract deals which you can choose from depending on the strength of your pocket. With these documents, you can begin the application process which includes; downloading the Telkom application form, filling the form correctly with the above requirements, and submitting it to the nearest Telkom shop. It takes up to 72 hours for you to receive your Telkom contract.
Here are some of the available Telkom contract deals and their prices.
- Voice & Data Bundles Contract
Monthly Data Bundles (35MB) – R7 Once Off
FreeMe (300MB) – R29 Once Off
Daily Social Bundles (25MB) – R2 Once Off
Weekly Social Bundles (75MB) – R5 Once Off
Monthly Social Bundles (10MB) – R 10 Once Off
100GB Night Surfer – R149 Once Off
FreeMe Share (36GB) – R699
Mobile Data (1GB) – R40
- Mobile Services
Entertainment Bolt-On: You can get from 10GB or 100GH for R99 depending on the device you are using.
Data Bundle Transfer: This allows you to transfer data to your loved one at no cost.
MO’Nice: These offers are subject to the availability of your needs.
International Calling: Charges depend on the country you are calling
Streaming Bundles: Charges depend on usage.
Mobile number portability: This service allows you to switch networks while retaining a single number.
- Financial Services
These contracts are sharply making their way to the market. This is the category where Telkom insurance schemes can be found as well as other interesting options that include.
Funeral Cover: Recharging R100 or a month qualified you for R10,000 funeral cover
Telkom Pay mPOS: this is an easy use mobile POS facility available to Telkom users for a wide price range which comes with various benefits
Device Insurance” This Telkom insurance charge is calculated based on the retail value of the mobile device being used.
Telkom Pay Digital Wallet: With this service, Telkom customers can make all sorts of payments from their wallet at a very minimal cost
Now, the question is, what happens when your Telkom contract expires? If you’re part of the million people asking this question, then you are at the right place. In this article, we will guide you through all you need to know about the Telkom contract
What Happens When My Telkom Contract Expires
As a subscriber, you have a number of options to choose from before your Telkom contract expires. You can decide to personally cancel your subscription or wait for the specified due expiry date.
On Telkom, if your contract expires and nothing is done about it, your contract will automatically be renewed on a month-to-month basis, that is if you agree to the terms, then you will be offered a new offer.
A lot of people avoid canceling their contracts themselves, they prefer to wait for the contract to run the full course. This is because, if you personally cancel your contract, you will be required to pay a contract cancellation fee.
Therefore, what usually happens is that, when your contract expires, Telkom automatically gives you a new contract offer that will be renewed on monthly basis.
However, to find out the expiry date of your Telkom you need to take the following steps.
- Go to your Telkom phone and dial *180#.
- Look for the manage account option.
- Select ‘view contract end date’.
- Now you can see the date on which your Telkom contract is scheduled to expire.
Does Telkom Send Notification About Contract Expiration?
As stated earlier, it’s advisable to read and know Telkom’s contract terms and conditions when subscribing to it in order to have a fair idea of what you are subscribing to.
Unfortunately, a number of people fail to do this thereby leaving them wondering what will happens next when their contract with the network (Telkom) expires.
Note that, if you read through Telkom’s terms and conditions, there’s a section that states that, you would be notified between 40 and 80 days before the expiry date of your contract are due.
