How to register a Telkom account is the first step to managing your mobile, home, LTE, DSL, or Fibre services online. With a registered account, you can view and pay bills, monitor usage, top-up data and airtime, and access customer support quickly and securely.
In this updated guide, we walk through every step of the registration process both via the Telkom App and the online portal with clear, accurate, and up-to-date instructions.
What Do I Need To Register My Telkom Account?
You will need a few things if you wish to create an account with Telkom. Some of these have been listed below;
- A consumer application form which has been signed
- An ID card. Note that it does not necessarily need to be a signed one
- A recent Telkom bill. This is only a requirement if you are an existing Telkom client
- Additionally, you may have to submit a utility bill
How To Register Telkom Account
Registering a Telkom Account should be easy peasy. You need just a few seconds to start and complete the process. To register an account with Telkom, you will need to go through the following processes.
- First and foremost, you will need to download the Telkom App either from the Google Playstore or the Apple AppStore
- Once you have the app, you launch it and tap on register to start the process
- At this point, you will have to fill in your details, making sure you enter the right details
- Then, proceed by agreeing to the terms and conditions
- Click on the next button
- An OTP will be sent to you in your email. Type the figures you see and tap on next to continue
- Registration is successful at this stage
- You now have your Telkom Account
Why You Should Register a Telkom Account
By creating a registered profile with Telkom (“My Telkom”), you unlock a range of online self-service functions, including:
- Managing your personal information and contact details.
- Viewing and paying bills online.
- Tracking mobile or fixed line usage.
- Purchasing or topping up data and airtime.
- Activating or deactivating services from your dashboard.
Can I Register Telkom Profile Account Myself?
You must bear in mind that, it is your details that will be used to generate your Telkom Profile for you. By way of that, you may use your active email as your username and create a password for yourself. Also, note that you will need to accept Telkom’s terms and conditions before this profile is created or registered.
Where Can Telkom Account Be Paid?
If you are looking to pay your Telkom bills into your Telkom account, there are so many created avenues you can do. Here is how;
- Login to Telkom’s online portal by clicking on this link https://apps.telkom.co.za/alpha/public/login/public/login?&madURL=login/public/login
- Move across the page to the bottom where you will see these features; view your home, business or personal address, Manage Accounts, Pay Your Home, Business or Personal Bills
- Choose the one that best describes the action you want to take and proceed by making the payment
OR
You can pay your Telkom Account by;
- Downloading the Telkom app
- Navigate until your find Pay Your Home, Business or Personal Bills
- Then you get to choose the action that will best describe the transaction you want to make and proceed to make your payment
OR
- You can also pay at banks by using your banking app with the ATM or in-branch payment. Additionally, you can pay at Telkom selected retail outlet.
How Do I Check My Telkom Number?
Perhaps you do not know what your Telkom number is but you wish to know. Here is how to go about it. You can either;
- *1# to view your number OR
- If you are using another phone, you may use the Telkom Please Call me as an option to find your number
How To Log Into Your Telkom Account
There are at least two ways by which you can log into your Telkom account by downloading the Telkom App or by using the online option.
- Download the Telkom app from the Google Playstore if you are on Android or the Apple Playstore if you are on IOS
- Once the app has been downloaded, open it and log into your account by keying in your username and unique password
- Click on send to complete the action. Once it loads, you will land in your account
Alternatively, you can log into your account online by going through the following process;
- First and foremost, you have to go on the official Telkom website here https://apps.telkom.co.za/alpha/public/login/public/login?&madURL=login/public/login
- If you already have an account, you can log in with your username or password
- Otherwise, you have to register first with your details before logging in
How To Signup For Telkom Profile Account
If you need to sign up for a Telkom profile account, you need to follow through with this process;
- Visit the Telkom official page at https://apps.telkom.co.za/alpha/public/register
- It opens a page where you see a form-like screen. This is where you key in your details
- Your username which is usually your email address
- Your first name and surname
- Your ID type and number
- Followed by your password and password confirmation
- You end the process by agreeing to the terms and conditions
How to Register a Telkom Account (Telkom App Method)
Registering through the Telkom App is the easiest way to create an account:
- Download the App
- Go to the Google Play Store (Android) or Apple App Store (iOS).
- Search for “My Telkom” and install the official app.
- Open the App and Select “Register”
- Tap the “Register” or “Create Account” button.
- Enter Your Personal Information
- Fill in your full name, email address, and a secure password.
- Provide your Telkom account number or mobile number if required.
- Verify Your Account
- Telkom will send a one-time password (OTP) to your email.
- Enter the OTP to confirm your identity and complete registration.
- Registration Successful
- Once verified, your Telkom profile is active and ready to use.
How Do You Contact Telkom In South Africa
Telkom is a South African telecommunications company that concentrates on mobile phones and fixed lines. You may need to contact Telkom directly if you have a problem with your coverage or if you want to learn how to use certain features on your phone.
You can contact Telkom by calling a specific department, using their online customer support chat function, or reaching out on social media and waiting for a response.
- Calling Telkom Directly by dialling: 10120 OR
- For assistance with a mobile device or data plan, dial 08118
- To discuss purchasing a phone, data plan, or equipment, call 10213
How to Log In to Your Telkom Account
Logging in after registration is straightforward:
- Visit the Telkom login page:
https://apps.telkom.co.za/alpha/public/login - Enter your email (username) and password.
- Click “Sign In” to access your dashboard.
If you forget your password, you can reset it via the “Forgot Password” link and follow the prompts to receive a reset link via email.
Conclusion
Registering a Telkom account in South Africa is quick and essential for managing your Telkom services online. Whether you choose the My Telkom App or the online portal, the process takes only a few minutes—but gives you long-term control over your bills, usage, and subscriptions. Follow the steps above to create your account with confidence and start enjoying seamless self-service access.
