If you’re a Telkom subscriber in South Africa, knowing how to load Telkom airtime is essential for staying connected and enjoying uninterrupted communication services.
Whether you need to recharge your account to make calls, send messages, or access data, understanding the process is crucial.
From USSD codes and mobile apps to online platforms and retail stores, we’ll explore different ways you can conveniently recharge your Telkom airtime. By following these instructions, you’ll be able to easily top up your account and continue enjoying the benefits of Telkom’s services.
What You Need Before Loading Telkom Airtime
As a Telkom subscriber, before you recharge your airtime on your Telkom network, there are a few things you must make sure you have before commencing.
- Your Telkom prepaid SIM card
- A valid airtime voucher or payment method
- Network signal or internet access (depending on the method)
How To Load Telkom Airtime Using USSD Code
To recharge Telkom airtime using USSD, you can follow these simple steps:
1. Dial the USSD Code: On your mobile device, open the dialler or phone app and dial *180#.
2. Select the “Recharge” Option: After dialling the USSD code, you will be presented with a menu of options. Look for the option related to “Recharge” or “Airtime” and select it by entering the corresponding number or following the on-screen instructions.
3. Choose the Recharge Amount: Once you have selected the recharge option, you will be prompted to choose the desired recharge amount. Telkom typically provides a range of predefined amounts such as R5, R10, R20, R50, etc. Select the amount that suits your needs by entering the corresponding number.
4. Confirm the Recharge: After selecting the recharge amount, you will be asked to confirm the transaction. Verify that the details, including the amount and your mobile number, are correct. If everything looks accurate, proceed to confirm the recharge.
5. Recharge Confirmation: Once the payment is processed successfully, you will receive a confirmation message indicating that your Telkom airtime recharge was successful. The airtime will be instantly credited to your account.
How To Load Telkom Airtime Using the Telkom Mobile App
Loading airtime on your Telkom mobile number can be done quick and secure through the Telkom App. Here is a step by step guide on how to load airtime via Telkom App.
Steps
- Download the Telkom Mobile App from Google Play or Apple App Store
- Log in using your Telkom number
- Select Airtime Recharge
- Choose amount
- Pay using card or linked payment option
This method is ideal for users who prefer digital convenience.
How To Load Telkom Airtime Using Banking Apps
Telkom airtime can also be loaded using some banking apps in South Africa. Currently some banks including Capitec, FNB among others support Telkom airtime recharge.
Supported Banks Include
Steps
- Open your banking app
- Go to Buy Airtime
- Select Telkom
- Enter mobile number
- Choose amount and confirm
This option is safe and widely used.
How To Load Telkom Airtime at Retail Stores
You can buy Telkom airtime at:
- Telkom retail outlets
- Supermarkets
- Convenience stores
- Petrol stations
Provide your Telkom number or purchase a voucher.
How To Load Telkom Airtime for Another Number
You can load airtime for someone else using:
- Banking apps
- Telkom website
- Retail stores
- Third-party recharge platforms
Just enter the correct Telkom number during recharge.
Common Problems When Loading Telkom Airtime (And Fixes)
| Problem | Solution |
|---|---|
| Airtime not reflecting | Restart phone and wait 5 minutes |
| Incorrect number entered | Contact Telkom support immediately |
| USSD not responding | Check signal or try again later |
| Payment failed | Use alternative recharge method |
Frequently Asked Questions (FAQs)
What is the Telkom airtime USSD code?
The official Telkom airtime USSD code is *180#.
Can I load Telkom airtime without internet?
Yes. USSD codes and vouchers work without internet access.
How long does Telkom airtime take to load?
Airtime usually reflects instantly.
What is the minimum Telkom airtime recharge?
Most platforms allow recharges from R5.
Can I load Telkom airtime at night?
Yes. USSD and online methods work 24/7.
Tips to Avoid Airtime Loading Errors
✔ Double-check the mobile number
✔ Use official Telkom channels
✔ Keep confirmation messages
✔ Avoid sharing voucher PINs
✔ Use stable network or internet
Conclusion
Learning how to load Telkom airtime in South Africa ensures uninterrupted communication and access to mobile services. With multiple recharge methods available — USSD, apps, banking, online, and retail — Telkom makes airtime loading fast, flexible, and convenient for all users.
