How to check your SASSA application ID is one of the many questions beneficiaries and applicants of the SASSA grant frequently ask. This is because the application ID plays a crucial role in the application process. Applicants of the SASSA grant would have to make sure they have their application ID on hand so that whenever they are asked, they will be able to make provision of it.
Whether you are tracking your application status, verifying your identity or seeking any information from SASSA, you would need your application ID. In this article, we will delve into how to check your SASSA application ID. Continue reading to find out more in the following.
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How To Perform SASSA Application ID Check
Knowing your SASSA ID is very important. This is because it helps in tracking the application status. It also helps beneficiaries of the grant make enquiries and anything else that concerns SASSA. Completing your SASSA application is not difficult. Before we get to that, let us know what the SASSA application ID is in the first place.
When we say SASSA application ID, it is not anything unheard of or any strange word. The meaning is simple. The SASSA application ID is simply the number or identification SASSA gives you when you apply to the scheme. This is how SASSA will identify your application.
Now let’s talk about how to perform the SASSA application ID check. It is simple, here is what you have to do;
You can check it using the SASSA official website.
- Visit the official SASSA website here https://srd.sassa.gov.za
- Then navigate to the application status or check the status
- You will be asked to key in your ID number and the mobile number you used during the application process.
- The moment you enter that, and with the right network, your application ID will be displayed on the screen.
You can use the WhatsApp option.
- With this option, the first thing you have to do is to save SASSA’s WhatsApp number.
- The number is 082 046 8553. When you have it saved, you can now open your WhatsApp on your smart device.
- Search for the name you used to save the number and start a chat.
- Enter status, and a prompt menu will be displayed on the chat.
- Select the application status, and you will be asked to key in your ID number and the mobile number you used during the application process.
- When you enter that correctly, your application ID will be displayed on the screen.
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Calling SASSA’s helpline
- Another option you can use to check your application ID is calling the SASSA helpline.
- The number is 0800 60 10 11. It is a toll-free number, so you don’t have to worry about whether you have airtime or not.
- Once the call goes through, a customer service representative will pick up and ask a few questions as to why you are calling.
- Tell them you want to know your application ID. You will be asked to give your ID number and your mobile phone number.
- When they have that, they will assist you with the application ID.
You can also visit any SASSA office for assistance
- On arrival, you will be asked the reason for the visit
- A staff member will take you through the process, and once you have furnished them with your ID number and phone number, your application ID will be given to you.
- Always remember to call the office you want to visit ahead of time to be in the know of the opening hours and also to avoid visiting during peak hours.
One thing applicants must bear in mind is that the application ID is different from the ID number they used during the application process. The ID number is the number on your South African ID card, which you are required to use during the application process, while the SASSA application ID is your unique identification number SASSA gives you after you have registered with the scheme. They are not the same.
You Can Get Your SASSA Application ID Information Via Multiple Methods
There are so many ways through which you can get your SASSA application ID information. SASSA has made sure to make provision of platforms for applicants to use in case one of the options fails at a particular time. What this means is that, no matter what, applicants will have a means to check or access their ID information because they are not limited to one option.
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Below are some of the ways you can check for your SASSA ID information;
- Visiting A SASSA Branch
- Via Online Method
- Via Customer Care
- Via WhatsApp
Via Online Method
If you want to check your SASSA application ID information via the online method, do the following;
- Visit the official SASSA website here https://srd.sassa.gov.za
- Then navigate to the application status or check the status
- You will be asked to key in your ID number and the mobile number you used during the application process.
- The moment you enter that, and with the right network, your application ID will be displayed on the screen.
Via Customer Care
One of the ways you can check your SASSA ID information is via the customer care option. Here is how to go about it;
- The number is 0800 60 10 11. It is a toll-free number, so you don’t have to worry about whether you have airtime or not.
- Once the call goes through, a customer service representative will pick up and ask a few questions as to why you are calling.
- Tell them you want to know your application ID. You will be asked to give your ID number and your mobile phone number.
- When they have that, they will assist you with the application ID.
Visiting A SASSA Branch
You can also directly visit the SASSA branch if you want information on your application ID. Here is how to go about it;
- On arrival, you will be asked the reason for the visit
- A staff member will take you through the process, and once you have furnished them with your ID number and phone number, your application ID will be given to you.
- Always remember to call the office you want to visit ahead of time to be in the know of the opening hours and also to avoid visiting during peak hours.
Via the WhatsApp Option
- With this option, the first thing you have to do is to save SASSA’s WhatsApp number.
- The number is 082 046 8553. When you have it saved, you can now open your WhatsApp on your smart device.
- Search for the name you used to save the number and start a chat.
- Enter status, and a prompt menu will be displayed on the chat.
- Select the application status, and you will be asked to key in your ID number and the mobile number you used during the application process.
- When you enter that correctly, your application ID will be displayed on the screen.
Applicants should also note that the SASSA application ID is different from the ID number they used during registration. The ID number used for the registration is what is on your South African ID card number and your SASSA application ID is what SASSA credits you as a way of identification once you register on the scheme.
How To Change An SRD Number Using Your Application ID
You can change your SRD number using your application ID. This is one of the simplest ways to do it. Here is how to start the process;
- Visit the official website of SASSA here https://srd.sassa.gov.za. Note that this is the official website of SASSA, and you can only change it here.
- Once you land on the page, navigate to Change my cellphone number.
- When you see it, tap on it. You will be asked to enter your ID number and your application ID. This is required to verify your account or profile.
- When it opens, you will be asked to enter your new number. This is the new cellphone number you would love to use, so make sure you are keying in the right number.
- An OTP will be sent to this new number, the reason why you need to make sure the number is active. Enter the PIN sent, and after that, your new number will be linked to your account.
Always keep your Application ID and registered cellphone number safe. These are key to accessing your SRD profile, checking payment status, and resolving identity verification issues.
FAQs
Can You Change An SRD Phone Number Without An Application ID?
If you are registered on the SASSA scheme, then you will love to know if you will be change your phone number without an application ID. Well, here is the answer: you cannot change your SRD number without your application ID. This is because the application is the unique identifier that SASSA gives to every beneficiary of the scheme. It is essential in the application process because once you have been given that ID number, you will use it to check your application and change your bank details and perform a host of SASSA transactions.
You may be asking why the Application is a requirement. Here are the reasons;
- The application ID confirms that the person making the changes is the legitimate applicant or holder of that particular SASSA account.
- Protects your SRD payments and personal information from fraud or unauthorised changes.
- The application ID also ensures that SASSA links your phone number to your existing SASSA profile
What to do if You Cannot find your SASSA Application ID
Sometimes, applicants tend to forget their application ID for various reasons. One cannot exactly tell how you will misplace your application ID, but people actually forget it. In case you have forgotten it, you can always find it.
- You can use the WhatsApp option to check for your application ID
- You can also call SASSA’s office to find out what your application ID is
- You may use the official SASSA website to check your application ID
- And last but not least, you can visit SASSA’s office to check your application ID.
Applicants are always advised to make sure they have saved their application ID somewhere as it is very essential in the application process.
Can Students Only Update Their SASSA Application Online
No, students are not limited to updating their SASSA applications online only. While the online SRD portal is the most convenient and widely used method, there are other official ways to update your information, depending on the type of grant and the details you want to change.
Checking SASSA Application ID Via SASSA helpline
- The number is 0800 60 10 11. It is a toll-free number, so you don’t have to worry about whether you have airtime or not.
- Once the call goes through, a customer service representative will pick up and ask a few questions as to why you are calling.
- Tell them you want to know your application ID. You will be asked to give your ID number and your mobile phone number.
- When they have that, they will assist you with the application ID.
How Can Students Perform A SASSA Status Check?
- Visit the official SASSA website here https://srd.sassa.gov.za
- Then navigate to the application status or check the status
- You will be asked to key in your ID number and the mobile number you used during the application process.
- The moment you enter that, and with the right network, your application ID will be displayed on the screen.
- Your status will then be displayed on the screen. The status could be either pending, approved, or denied.
- Depending on your status, you will then know what to do next.
SASSA Contact Details
SASSA contact details are all the ways you can contact SASSA. Below are all the ways you can contact SASSA;
- SASSA Toll-Free Helpline
0800 60 10 11
Available Monday to Friday, during working hours (usually 8:00 AM – 4:30 PM).
Add 082 046 8553 to your contacts and send a message with the word “SASSA” or “Status.
- Online Portal
grantenquiries@sassa.gov.za
- You can also visit any of the SASSA offices closer to you.
SASSA Head Office Details
Sometimes, your issues may not be able to be solved in any of the SASSA regional offices. When this happens, you will have to visit the head office to lodge your complaint. Below are the details of the SASSA head office;
Physical Address:
SASSA Head Office
SASSA House
501 Prodinsa Building
Cnr Steve Biko and Pretorius Streets
Arcadia, Pretoria
Postal Code: 0001
Telephone:
+27 12 400 2000
Email:
grantenquiries@sassa.gov.za
(for general queries and grant-related concerns)
Office Hours:
Monday to Friday: 8:00 AM – 4:30 PM
Weekends and Public Holidays: Closed
Conclusion
After reading all of these, we are sure you have realised that it is not entirely difficult to check your SASSA application ID. Checking your application is important to the application process. Your application ID is needed for a host of things or actions you would be taking in the process of your SASSA application. If you want to check your application status, if you want to change your SASSA bank details, or if you want to check your SASSA contact details, you need to know your application ID.
Because of the relevance of the application ID, applicants are advised to make sure they keep their application ID safe. You have to save it in a place where you will have easy access to. Also, make sure you do not share your application ID with anyone.
