How To Cancel Vodacom Contract – All the mobile telecommunication service providers in South Africa, including Vodacom, offer contract services.
Any individual can access the service provided that he or she has the means to pay for the charges that come with it.
However, it gets to a point when the need arises that a contract customer would like to cancel the contract he or she had with Vodacom.
To ease you from the stress of finding it difficult to cancel your Vodacom contract, I have put together this article with the aim that it will greatly help you to cancel your Vodacom contract without any stress.
What is Vodacom Contract Cancellation?
This section of the article is dedicated to letting you know what exactly is Vodacom Contract Cancellation, however, I cannot simply jump to the subject without letting you know what is actually a Vodacom contract.
To make life better for South Africans, Vodacom has made it possible for South Africans to own their dream mobile phone, however, they will not make outright payments. What Vodacom does is that these customers will pay for the phone in installments for a number of months.
Aside from owning the phone, these customers are given some airtime and data bundle allocation every month. All customers who fall under this category are known as Vodacom Contract customers.
The Vodacom contract depends on the type and price of the phone that you took at the beginning of the contract. For instance, a Vodacom customer that took iPhone 13 will pay a higher amount than a Vodacom customer who took an iPhone 11.
Now to the main topic of the section – what is Vodacom Contract Cancellation? Well, in simple terms, Vodacom Contract Cancellation means ending the contract that you have with Vodacom as a Vodacom contract cus tomer.
There are several reasons why you might want to end the contract that you have with Vodacom and you have to know that canceling your Vodacom contract also comes with some consequences as it was duly stated in the contract you signed.
Before you can fully cancel your Vodacom contract, you must provide a 20-business working notice and this should be done in writing.
If you choose to terminate the Vodacom contract during the Initial Period or a Renewal Period, you will be charged a reasonable premature cancellation charge determined by Vodacom, as well as any outstanding amounts for the services.
For the purposes of this clause, a reasonable premature cancellation charge is 75% of the contract balance.
The balance of your contract is calculated by multiplying your monthly subscription amount by the number of months left on your contract. Any amounts owed to Vodacom will be added to the cancellation fee.
Does it cost to cancel Vodacom contract?
As stated in an earlier section of this airtime, canceling your Vodacom contract comes at a cost and the cost is dependent on the amount that was involved in your contract.
So, before you proceed to cancel your Vodacom contract offer, you must do the necessary calculation in order to know your stance.
Bear in mind, the Vodacom contract is not a bad thing and looking from a positive angle, it is actually economical because of the data and airtime bundle allocations that come with it.
These data and airtime bundle allocation is made based on your discretion and how much you are willing to pay during the contract duration.
How To Cancel Vodacom Contract
Before you can cancel your Vodacom contract, you must first notify Vodacom about your intentions to stop the contract.
As earlier stated, this should be done 20 days before the expiration of the existing contract, and this should be done in writing.
Well, due to technological advancements, there are other ways that you can notify Vodacom about canceling your Vodacom contract, below are these ways;
- Make a cancelation request by calling the number, 082 111
- Use the shortcode 135
- Sending an email to the official Vodacom customer care email – customercare@vodacom.co.za
- Additionally, you can have a chat with Vodacom customer care representatives on the various social media handles.
Well, I hope the above explanation has overly given you an insight into how to cancel the Vodacom contract.