The SASSA Status Check allows applicants to track their Social Relief of Distress (SRD) grant applications online. If you applied for the R370 SRD grant, checking your status regularly helps you confirm whether your application is approved, pending, declined, or paid.
The South African Social Security Agency (SASSA) provides financial assistance to millions of citizens through various grants designed to support individuals and families facing financial hardship.
This guide explains how to check your SRD R370 grant status, understand status results, update banking details, and resolve common problems.
What Is the SASSA SRD R370 Grant?
The Social Relief of Distress (SRD) grant is a temporary support payment provided by the South African government to unemployed individuals who have little or no income.
The grant amount was increased from R350 to R370 per month, helping beneficiaries cover essential living expenses. 
This grant is intended for people who:
• Are unemployed
• Are between 18 and 59 years old
• Are South African citizens, refugees, or permanent residents
• Do not receive other social grants
• Do not receive UIF or NSFAS benefits
The SRD grant continues to support millions of applicants nationwide.
How To Check SASSA Status
Checking your status online is the easiest method.
Step-by-Step Guide
1. Visit the official SRD status check page
2. Enter your 13-digit South African ID number
3. Enter the mobile number used during application
4. Click Submit
Your application result will appear immediately.
Possible results include:
• Approved
• Pending
• Declined
• Paid
Other Ways to Check Your SASSA Status
If the website is slow or unavailable, you can use other methods.
1. WhatsApp Status Check
Steps:
1. Save the number 082 046 8553
2. Open WhatsApp
3. Send the word “Status”
4. Follow the instructions
This method works well for users with smartphones.
2. USSD Code (No Data Required)
Follow the prompts to check your application status.
This method works on any mobile phone. Dial
*134*7737#
3. Call the SASSA Helpline
Call:
0800 60 10 11
Operating hours:
Monday – Friday
8:00 AM – 4:00 PM
Make sure you have your ID number ready.
4. Visit a Local SASSA Office
You can also visit a nearby SASSA branch with:
• South African ID
• Phone number used during application
• Any SMS confirmation received
Staff members can assist with application issues or status checks.
Understanding SASSA Status Results
Many applicants are confused about status results.
Here Is What Each SASSA Status Means.
Approved
This means your application has been successful.
Next steps:
• Wait for the payment date
• Ensure your bank details are correct
• Monitor your account or payment location
Pending
Your application is still under review.
SASSA may be verifying:
• Identity details
• Banking information
• Income records
Pending applications may take several days or weeks.
Declined
This means your application did not meet the eligibility requirements.
Common reasons include:
• Income detected
• UIF benefits received
• Incorrect personal information
However, you can still submit an appeal.
How To Appeal A Declined SASSA Application
If your SRD application was declined incorrectly, you have the right to appeal.
Appeal Steps
1. Visit the SRD appeals portal
2. Enter your ID number
3. Verify your phone number
4. Select the declined month
5. Submit the appeal
You must submit your appeal within 30 days.
Many applicants are approved after appeals.
SASSA Appeal Status Check
If you would like to check the status of your SASSA SRD R370 grant appeal, here is how you can do it.
How To Check Online Appeal Status
1. Online Via the SASSA Appeals Portal
- Visit the official SASSA appeals website:srd.sassa.gov.za/appeals (or often labelled “Check Appeal Status” or “Track Appeal”)
- Enter your 13-digit South African ID number and the cellphone number you used when applying.
- Click “Send Pin” to receive a one-time password OTP via SMS.
- Enter OTP to log in.
- Once inside, you will be able to view the status of your appeal for the relevant months.
2. By Phone
If Online access is difficult:
- Call the SASSA call centre at 0800 60 10 11.
- Be ready to provide your ID number and the appeal reference number of available.
- The agent should be able to check the status for you.
3. Via SMS if available
- Send your ID number to 32573
- You may receive a response with your appeal status
- Note: Use this method with caution and only rely on confirmed sources or at the SASSA site, as scam sites exist
How To Submit Banking Details To SASSA
How to submit banking details to SASSA is not a task that requires a special skill. If you are registered on SASSA and enjoy the benefits that come with it, then you definitely have to know this feature. Your banking details are what SASSA will pay into, so getting it done and, most importantly, getting it done well, is imperative.
Here is how to do it;
- The first thing you have to do is to visit the SASSA official page here https://srd.sassa.gov.za
- Once that is done, proceed to log in with your details. You must log in with your South African ID number and click ‘Submit’.
- You then have to proceed to update or change banking information details.
- SASSA will send you a link to the number you used when registering. This will come in the form of an SMS.
- Tap on the link once you receive it. When it opens, enter your banking details, that is, basically, your account number.
- Make sure the name of the account is the same registered on SASSA.
- When you are sure of everything, tap on submit and wait for SASSA to get back to you.
- SASSA will verify and send you a message based on this update.
- What this means is that your future payments will be made into this account.
Bank Details Pending – How to Fix It
One of the most common problems is Bank Details Pending.
This means SASSA cannot process your payment yet.
Fix It Quickly
1. Visit the SRD portal
2. Select Update Banking Details
3. Enter your ID number
4. Confirm your mobile number
5. Update your bank account
Important:
Your bank account must be registered in your name.
SASSA Grants Available in South Africa
SASSA provides several social grants including:
SRD Grant (R370)
Temporary support for unemployed individuals.
Child Support Grant
Financial assistance for caregivers of children under 18.
Older Person’s Grant
Support for citizens aged 60 and above.
Disability Grant
Support for individuals with disabilities preventing employment.
Foster Child Grant
Financial support for foster parents caring for children.
Where To Collect Your SASSA Grant
Once approved, you can receive your payment through:
Bank Transfer
Direct deposit into your bank account.
Retail Stores
Collect payments at:
• Shoprite
• Boxer
• Pick n Pay
• Checkers
Post Office
Available at PostBank branches.
Tips to Avoid SASSA Grant Delays
Follow these tips to avoid payment issues.
Use the same phone number used during application
Check your status regularly
Update banking details immediately
Respond quickly to verification requests
Frequently Asked Questions
How long does SASSA approval take?
Most applications are processed within several weeks, depending on verification.
Can I check my SRD status without the internet?
Yes. Use the USSD code or call centre.
What happens if my status stays pending?
Contact SASSA or verify your banking details.
Conclusion
The SASSA Status Check system is essential for anyone applying for social grants in South Africa. By checking your status regularly, updating your details, and appealing incorrect decisions, you can ensure that your application progresses smoothly.
