Are you looking for Telkom call centre number as a subscriber or a new customer? Then look no further as this article has be curated to outline the latest Telkom call centre number, Telkom customer care contact numbers in South Africa not forgetting other ways to reach Telkom.

Telkom Call Centre Number (2026)

Telkom has made it possible for its customers to reach them using a call center number. Through these numbers, you can complain. Below is the Telkom call center numbers

Telkom Mobile Customer Care:

081 180

Telkom Landline Faults:
10210

Telkom Business Support:
0217

International Calls:
+27 81 180

NB: Calls may be charged depending on your package.

Telkom Customer Care Numbers in South Africa

Alternative Ways to Contact Telkom (Often Faster)

In some cases reaching Telkom customer support often may be busy. If by any chance you cannot get hold of Telkom customer support then these below options also work.

MyTelkom App

• Log faults
• Buy data bundles
• Contact customer support
• Track service requests

WhatsApp Support

• Chat with Telkom support
• Suitable for non-urgent issues

Online Support

• Telkom website live chat
• Support request forms

These methods often have shorter response times.

Aside from the above numbers, Telkom has also made it possible for customers to reach out to them via other means. One of these means is by chatting with them using the online platform. To chat with Telkom using the online platform, visit the URL, https://secure.telkom.co.za/. When it opens, proceed to the top of the page and hit on the ‘HELP’ tab and when the pop-up box comes, choose ‘Talk to Us’. This will open a form for you and by filling the form, you can have a chat with a customer service representative.

Another way to chat with Telkom is via social media and it is noteworthy that Telkom has verified handles on all the top social media platforms.

Below are the links to these handles;

Facebook: https://www.facebook.com/TelkomZA/
Twitter: https://x.com/TelkomZA

I hope the above information has given you the information you need to contact Telkom without any stress.

Best Time to Call Telkom Call Centre

According to user and careful analysis, calls made to Telkom between the early hours of 7:00 AM – 9:00 AM are said to be the good times to get hold of Telkom customer support.

• Call between 7:00 AM – 9:00 AM
• Best days: Tuesday to Thursday
• Avoid Mondays and month-end

Why Telkom Call Centre Number Might Not Work

If for some reasons your Telkom call centre number is not working then it might be as a results of the follow. Most times high call volumes plays an integral role for Telkom call centre number not to be working. Some reasons to is as a results of network congestion and others.

Common reasons include:

• High call volumes
• Network congestion
• Incorrect SIM or number
• System maintenance

NB: Don’t forget Telkom App can be used to reach Telkom customer support.

Frequently Asked Questions (FAQs)

What is the Telkom call centre number?

Telkom call centre number in South Africa is 081180.

Is Telkom customer care free?

No. You may be charged depending on your Telkom plan.

Can I contact Telkom without calling?

Yes. You can use the MyTelkom App, WhatsApp, or online support.

Why is Telkom customer care not answering?

This is usually due to high call volumes or technical issues.