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What exactly is the Telkom mobile contract cancellation email? You may have been enticed to sign because you have always wanted a new mobile. The appeal of getting a contract is that you don’t have to pay everything all at once, which is impossible for most people. Instead, you make small monthly payments. Then one day, you wake up and realize that you want out of that contract.

That is where this article comes into play. With Telkom, there a varied ways through which you can cancel your contract one of which is by using the email cancellation method. The question then is, how do you even go about it? What must you do, do you even know the Telkom email cancellation address?

Whatever your answer is, know that you are in the right place and this article will answer all of your questions by the time you finish reading it.

Telkom Mobile Contract Cancellation Email

The email address for canceling a Telkom mobile contract is businessmobile@telkom.co.za. Telkom will contact you with the cancellation fees after you send an email to this address. This determines how much you will have to pay to terminate your contract with Telkom.

Other Ways To Cancel Telkom Contract

Telkom understands and has made it easier for everyone to be able to cancel their contract as and when they wish. With this, they have made provision for other options through which one can cancel their contract. This means that using the email option is not the only way. The other ways have been discussed below;

Cancelling Online

If you wish to use this option this is how you can go about it;

• To begin, you must first log into your Telkom account with your username and your unique email address
• If this is your first visit, you must create an account that is, you will have to go through the process of creating a Telkom account on the self-help portal
• Navigate to Manage Accounts in your account
• Select the service that you want to cancel
• Now press the cancel button. You will now be required to upload supporting documentation

What Happens If You Don’t Pay A Telkom Contract?

Your mobile provider may disconnect your phone, preventing you from making or receiving calls. If you do not take action to resolve the debt, your account will default and the contract will be terminated. Following the normal debt collection process, the mobile provider can take action to recover the outstanding bill.

Calling to Cancel

Alternatively, you can call the Telkom customer care line to cancel. Telkom’s mobile contract cancellation number is 081180. Speak with them and inform them that you want to cancel your contract. They will direct your next steps. Obtaining a contract cancellation quote will be a part of the process.

How Do I Contact Telkom To Cancel My Contract?

This is pretty simple and should not give anyone any headache at all. Customers who want to cancel a service with Telkom can do so by dialling 081 180 for mobile or 10210 for fixed-line. On weekdays, the call centre is open from 8 a.m. to 6 p.m.

How Do I Contact Telkom By Email

If you want to contact Telkom by email, this is what you have to do.

• Look for Telkom’s email address which is businessmobile@telkom.co.za
• Go to your email icon on your phone
• Enter the above email address
• Write your message or what you want Telkom to do for you
• Hit send and wait for a response

What Do I Expect After I Have Sent A Cancellation Email Address To Telkom?

Once you sent a cancellation email to Telkom, the following are some of the things you can expect from Telkom while you wait;

• A reference number will be assigned to you. Keep it secure
• Your request may take up to 7 days to be processed. Be patient
• Your service will be terminated after 30 days
• Within 60 days, you will receive your final bill
• You will be charged a fee for the device you received as well as a penalty if you cancel your contract before the end of its term

What Are Some Of The Reasons For Ending A Telkom Contract?

What you must know is, the reasons vary from customer or user to user. However, here are some of the reasons why people end their contracts with Telkom. Yours may be different;

• Your interest in the deal is no longer there
• You most likely obtained a better contract from another provider as a result of service providers attempting to outperform their competitors
• Perhaps you intend to relocate out of the country. In that case, you’ll want to tie up any loose ends
• Or perhaps you are tired of making monthly payments and want to be free. Who wants to have to pay money every month?