SASSA Status Check: SRD 370 Status Payments 2025

SASSA Status Check – If you are part of the many people who are dependent on the Social Relief of Distress 370, then you have to be very particular about the SASSA status and what every feedback means. In more ways than one, there is a lot of status or feedback from SASSA that has left many beneficiaries. In this article, we will discuss the SASSA status check and what each message means. To know more, continue reading.

SASSA Payment Date For R370 Grant 

If you are looking for a specific date when SASSA pays out the R370 grant, then it is rather unfortunate because there is nothing like that. This is because most of the payments are not made on a single fixed date. They are mostly paid in batches. For instance, this July, the first set of payments will be made on the 25th, and the second batch will be made at the end of July, thus the 31st of July.

READ ALSO: SASSA Grant Payment Dates In 2025 – SRD SASSA Status Check

SASSA May 2025 Payment Schedule

In the month of May, this was the schedule of SASSA payments.

• Older persons’ grants were paid on Tuesday, 6th May, 2025.
• Disability grants, which included war veterans and grants in aid linked to disability, were paid on Wednesday, 7th May
• Children’s grant, including the child’s supper and foster care dependency, was paid on 8th May.
• For the SRD payments, it differs and was paid in the last two weeks in the month of May, that is between 20th to 31st May.

Why Your SASSA Money Might Be Delayed

There are a number of reasons that would contribute to why your SASSA money would be delayed. Below are some of these reasons.

• One of the reasons why your SASSA money might be delayed is due to verification delays. SASSA has to check if your ID matches, if your income situation has changed and if you are not receiving other government funding. Until all of these are done, the money will be delayed.
• If and when a beneficiary changes their bank details, it would lead to a delay as SASSA has to change from the old bank to the new bank, which might take time as well.
• If an applicant’s application is still pending, it means SASSA has not accepted that application into the system yet, which would lead to a delay.
• If your previous month was declined and you applied for reconsideration, SASSA must reprocess and verify your appeal, which adds more delay.
• There are some people who are benefiting from SASSA, so sometimes, the system goes down, and when that happens, it might lead to a delay.
• Another reason is that when there are public holidays, it means that there will be no work, so that could delay the money for a day or two, depending on how long the holiday is.
• SASSA may request other documents, and if the applicant delays in the delivery of those documents, it means that the payment will be delayed.

READ ALSO: 5 Ways To Change SRD Phone Number With Or Without An  Application ID

Why Checking SASSA Payment Dates And Status Is Essential

There are a lot of things that can happen before the SASSA monthly payments are made. If you are one person who relies on this payment for your day-to-day expenses, then it is imperative to keep yourself posted on the payment dates as to when your next payment will arrive. This is because lots of things can go wrong that could delay your money, be it documents, a change in bank, a system down, among others. Making sure you are always informed of when your next payment will come goes a long way to benefit the beneficiary. This way, you will know how to spend your allowances until the next pay day.

How To Appeal For The SASSA R370 SRD Grant Online

If you are looking to appeal the SASSA R370 grant online, here is how to about it;

• The first thing you have to do is to visit the official website of SASSA here: srd.sassa.gov.za/appeals/appeal. Then you can log in with your username and password.
• After that, it will show which month your payment was declined and the reason for the decline.
• You can now start your appeal process by adding documents, depending on the reason for the decline.
• Once that is done, you can go ahead and submit your appeal. 
• The next thing you can do is to follow up with the appeal until the issue is rectified.

READ ALSO: Update Or Change SASSA Banking Details Using srd.sassa.gov.za

Checking Your SASSA Appeal Status

One of the most important things you can do for yourself after submitting a SASSA appeal is tracking your appeal status. You can do this by;

• You can visit the appeal website to check.
• You can equally check via SMS
• Call the Independent Tribunal for Social Assistance Appeals (ITSAA) at 012 312 7727 or email grantappeals@dsd.gov.za.
• You can walk to any SASSA office to follow up on the appeal.

How To Check Payment Dates For An SRD Appeal Status

Once you have submitted your appeal, there is you need to check the payment dates to see when your next payment is due. This is how to about it;

• You can also check via SMS to see the dates of the next payment
• Call the Independent Tribunal for Social Assistance Appeals (ITSAA) at 012 312 7727 or email grantappeals@dsd.gov.za.
• You can walk to any SASSA office to follow up on dates.
• You can visit the appeal website to check.
• You can equally check via SMS

When Your SRD Appeal Gets Declined

Here is a list of common reasons why your SASSA appeal may also be declined. An appeal is when you are denied a SASSA payment. If this happens, the beneficiary can write an appeal to SASSA to seek clarification on why they did not receive payment for a particular month, depending on the denial. 

Following that, that appeal could also be denied and here is why they could be denied;

• If SASSA realises that the beneficiary is receiving another source of income, their appeal would be declined.
• If the beneficiary received additional funding from the National Students’ Financial Aid Scheme, their appeal would be denied as SASSA does not allow for beneficiaries to receive other sources of income.
• UIF Registered/Receiving. This means that you are receiving employment benefits from somewhere else. SASSA SRD is strictly for persons who are in a critical financial situation.
• When your identification does not match the documents at Home Affairs, your appeal would be denied.
• You’re under 18 or over 60, making you ineligible for the SRD grant
• If you are already a beneficiary of the SASSA grant.

SASSA Status Check 2025

Here are all the ways you can check your SASSA 2025 status;

• You can visit the SASSA official website, log in with your details and check your status.
• You can chat with the WhatsApp chatbot.
• You can use the USSD service by dialling *120*3210# or *134*7737# using your registered phone number.
• You can also use the SMS option by sending an SMS to 32573 (or use WhatsApp number).
• Last but not least, you can call SASSA’s toll-free number by dialling 0800 60 10 11.

Online Status Verification Through SRD Portal 

Here is a step-by-step process of verification;

• Visit: https://srd.sassa.gov.za
• Look for application status
• Enter your 13-digit
• An OTP will be sent to you. Enter your phone
• Once that is done, you can now check your verification status.

SMS Status Check Method

Here is how to go about it;

• Go to your phone and open SMS
• Create a new message
• Send the SMS to: 32573
• Wait for a response. The response will be your status, whether it is pending, approved or declined. Sometimes, the response will be your date of payment.

WhatsApp Status Verification Process

• The first thing you have to do is to save the SASSA WhatsApp number on your phone: 082 046 8553
• Go on WhatsApp, search for the SASSA number and start a chat
• The bot will respond with a series of menus. Choose from the options depending on what you are looking for.
• Follow the prompts and then enter your 13-digit number.
• You will receive a message that shows your status.

Phone Helpline For R370 Status Updates

Here is a list of helplines you can call for updates on your R370 grant;

• SASSA Toll-Free Line:  0800 60 10 11
• Independent Tribunal (ITSAA):012 312 7727

Moya App Status Checking Feature

The Moya App is a data-free (zero-rated) messaging platform extensively used for accessing government services like SASSA SRD status, without using mobile data, ideal for low-income users

• Download the Moya App from Google Play (Android) or App Store (iOS) 
• Launch it—you don’t need airtime or even data for this because of zero-rating
• Following this, you can navigate to the SASSA tools
• Provide your 13-digit ID number and the phone number used when applying 
• Request for your status. It could be Approved, Pending, Declined, or Failed
  

In-Person Office Verification Options

Here is a list of processes;

• Biometric & ID Verification
• Completing eKYC Verification
• Mobile Outreach Teams (ICROP)
• Updating Bank or Contact Details
• General Grant Status Assistance

READ ALSO: Old Age Homes For SASSA Pensioners (Cheap Accommodation)

Mobile App For Payments Date Tracking

Here is how you can check your payment dates;

• You can check online via the Official SRD Portal
• You can also use SASSA’s WhatsApp chatbot
• You can opt for the USSD option, which requires no internet
• You can also use the SMS option
• And lastly, you can use the Moya app, which is free too and does not require data.

SASSA SRD Application Status Meanings

All the SASSA SRD application status has their respective meanings. They are defined and explained below;

• Pending: What this means is that your application has been received, but they are still under review. In instances like this, what you have to do is wait patiently for SASSA to get back to you. While you wait, you can check your status as well.
• Approved: This means that your application has been approved for that particular month. What you have to do is check your payment date.
• Declined: This means that you did not make the cut, and so your application has been rejected. You can appeal.
• Bank Details Pending: This means that your application was accepted, but your bank details for payment are wrong or do not match. In this case, you have to update your banking details.
• Reapplication pending: This means that you have not completed your reapplication process. Update it.
• Application complete: Your application is completed, has been received and is under review.
• Cancelled: This means that you have either been cancelled by SASSA or your SASSA application has been cancelled. You may apply again if you are still eligible.
• Identity Verification Failed: This means that your ID couldn’t be verified with Home Affairs.
• Alternative income source identified: This means that SASSA noticed that you have other sources of income. You may appeal with supporting bank statements.
• UIF Registered: This means that you’re registered with UIF or receiving benefits
• Deceased on file: This means that SASSA believes you are dead.

Understanding Failed Status Checks

What you have to know is that, failed status does not necessarily mean that you are ineligible. Mostly it is because of technical issues like incomplete application, bank details and a host of other reasons. If you have a failed status, what you have to do is go through your application again, update and resubmit.

Understanding Pending Status

A pending status simply means that your application has been received and is still under review. You can wait and check your status every once in a while to see what happens.

Understanding Declined Status

Declined status means that you did not make the cut, and so your application has been rejected. You can appeal.

Understanding Self-Exclusion Response

This means that you somehow made it come across to SASSA that you do not require any financial assistance. This comes when you answer some of the questions wrongly. If this does not sit well with you, you can always appeal.

Understanding Referred Status

When your status says “Referred”, it means your application has been flagged for further verification or investigation before a final decision is made.

Understanding Identity Verification Failure

This means that the personal details you provided are different from the ones at the home office. What you can do is update it.

Understanding Period Pending Status

What this means is that your application has been received, but they are still under review. In instances like this, what you have to do is wait patiently for SASSA to get back to you. While you wait, you can check your status as well.

Understanding Period Approved Status

This means that your application has been approved for that particular month. What you have to do is check your payment date

Understanding Declined Status 

This means that you did not make the cut, and so your application has been rejected. You can appeal if you are still eligible.

Approved, But No Payments Status 

This means that you have been accepted for a certain month. Your application checks out, but SASSA has not yet given a date that you will receive your payment.

Understanding Income Source Identified Status

This status is triggered when SASSA’s system detects an inflow of funds into your bank account that suggests you’re receiving more than R624 per month, which is the income threshold to qualify for the SRD grant.

Checking Your SASSA Grant Application Status 

Here are all the ways you can check your SASSA 2025 status;

• You can visit the SASSA official website, log in with your details and check your status.
• You can chat with the WhatsApp chatbot.
• You can use the USSD service by dialling *120*3210# or *134*7737# using your registered phone number.
• You can also use the SMS option by sending an SMS to 32573 (or use WhatsApp number).
• Last but not least, you can call SASSA’s toll-free number by dialling 0800 60 10 11.

SASSA R350 Grant Payments Dates 

SASSA payments are typically in batches. Here are the payment dates from the beginning of the year to July;

• January: ~27–31 Jan
• February: ~24–28 Feb
• March: ~25–31 Mar
• April: ~25–30 Apr
• May: ~26–31 May
• June: ~25–30 Jun
• July: 25–31 July

SASSA Social Grants Payment Schedule for 2025

Here are the dates of social grants

SRD R370 Grant Payment Dates For May 2025

In the month of May, this was the schedule of SASSA payments.

• Older persons’ grants were paid on Tuesday, 6th May, 2025.
• Disability grants, which included war veterans and grants in aid linked to disability, were paid on Wednesday, 7th May
• Children’s grant, including the child’s supper and foster care dependency, was paid on 8th May.
• For the SRD payments, it differs and was paid in the last two weeks in the month of May, that is between 20th to 31st May.

Can I Get SRD R370 Grant Money Without A Payment Date?

No, you will not be able to get any money without a payment date. This is because approved does not mean payment yet.

Appealing SASSA Decisions And Tracking Appeals

If your SASSA application was denied or declined, you can go through the application process or update it and then track your appeal. You can do that by following the step-by-step process as discussed above.

Updating Banking Details With SASSA

One of the reasons why your SASSA payment will not be paid is when the banking details are incomplete or wrong. When this happens, you can go to the official SASSA website and update your banking details.

SASSA SRD Appeal Processing Times 

Once the appeal is submitted, it takes about 30-90 days to be completed, which is three months.

Understanding Pending Status And Next Steps 

What this means is that your application has been received, but they are still under review. In instances like this, what you have to do is wait patiently for SASSA to get back to you. While you wait, you can check your status as well.

SASSA Contact Details 

• Toll-free number: 0800 60 10 11
• WhatsApp support: 082 046 8553
• Email: grantenquiries@sassa.gov.za or GrantEnquiries@sassa.gov.za

Address: SASSA House, 501 Prodinsa Building, Cnr Steve Biko & Pretorius Streets, Arcadia, Pretoria, 0083

Phone: 012 400 2000 (Switchboard) | Toll-free above

Postal: Private Bag X55662, Arcadia, Pretoria, 0083

Fax: 012 400 2257

Conclusion

Checking your SASSA Status is not difficult. By using all the means provided in this article, you are going to do that in no time.

Frequently Asked Questions

How To Apply For The Social Relief Of Distress Grant 

You have to first confirm your eligibility, gather your documents and start the application process via their official website.

Checking Your SRD Grant Application Status

Here are all the ways you can check your SASSA 2025 status;

• You can visit the SASSA official website, log in with your details and check your status.
• You can chat with the WhatsApp chatbot.
• You can use the USSD service by dialling *120*3210# or *134*7737# using your registered phone number.
• You can also use the SMS option by sending an SMS to 32573 (or use WhatsApp number).
• Last but not least, you can call SASSA’s toll-free number by dialling 0800 60 10 11

Updating Your Personal Information With SASSA

Go to their official website, log in and update your personal information.

Filing An Appeal For A Rejected SRD Grant Application

You have to visit the appeal website and start your appeal process. The process is simple and self-explanatory. All you have to do is follow the prompts.

Reapplying For The SRD Grant After Expiration

Go to the official website and reapply. Make sure you are still eligible.

Reporting Issues With Your SRD Grant 

You can visit any of the SASSA helplines and submit your complaints. Either via their toll-free number, WhatsApp chatbot or in person.

Can I get an SRD Payment Without A Payday?

No, you will not receive any SRD payment without a payday. SASSA has to give you a pay day.