Are you looking for how to port from Vodacom to Telkom South Africa, you can keep your existing phone number by porting it — and it’s generally a straightforward process. This step-by-step guide will walk you through everything you need to know in 2026, including requirements, timelines, and tips for a smooth port.
Can I Port My Vodacom Number to Telkom?
Yes — you can port your Vodacom number to Telkom while keeping the same phone number. This process is called mobile number portability (MNP) and is regulated in South Africa to make switching networks easier without losing your number.
To begin, you’ll need to ensure that your Vodacom account is active and in good standing. Then, you’ll need to visit a Telkom store with your ID and proof of residence and request a porting application form.
Once you’ve completed the application form, you’ll need to submit it to Telkom, who will then begin the porting process. This can take up to 24 hours, during which time you may experience some temporary service interruptions.
Once the porting process is complete, your Vodacom number will now be associated with your Telkom account. It’s worth noting that there may be some fees associated with the porting process, so be sure to check with both Vodacom and Telkom for more information.
READ ALSO: How to Change Telkom SIM PIN
What You Need Before You Port
Before starting the porting process, make sure you have:
An active Vodacom number in good standing (no outstanding fees)
Your South African ID or passport (for RICA purposes)
A new Telkom SIM card (prepaid or postpaid)
Proof of residence (if required for registration)
The ICCID number (20-digit identifier on your new Telkom SIM)
Completed RICA registration of the new SIM card
Note: You must not cancel your Vodacom service before porting — canceling first could make your number ineligible for porting.
Step-by-Step: How to Port From Vodacom to Telkom
1. Get and RICA Your Telkom SIM
Visit a Telkom store or authorized dealer and:
- Buy your new Telkom SIM card.
- Complete the RICA registration (ID + proof of residence).
This officially links your identity to the SIM card.
2. Send the Porting SMS
Using your current Vodacom SIM (the number you want to port), create a new SMS with:
Send the SMS to:
3. Wait for Confirmation
After you send the SMS:
Vodacom and Telkom exchange porting information.
You’ll receive messages confirming acceptance.
Porting usually occurs between 1 and 2 business days (up to 48 hours).
During this time, you may experience brief service interruptions.
4. Insert Your Telkom SIM
Once you receive the final confirmation, your Vodacom line will stop connecting and your new Telkom SIM should become active.
Put your Telkom SIM into your phone.
Your existing phone number will now work on the Telkom network.
READ ALSO: How To Set Up My Telkom App
How Long Does Porting Usually Take?
The porting process from Vodacom to Telkom typically takes up to 24 hours, although it can sometimes take longer. During this time, you may experience some temporary service interruptions, such as loss of signal or inability to make calls or send messages.
It’s important to note that the exact timeline for the porting process can depend on a variety of factors, including the volume of porting requests being processed by the mobile network operators and any technical issues that may arise during the process.
To ensure a smooth porting process, it’s important to ensure that your Vodacom account is active and in good standing, and that you have provided all necessary documentation to Telkom. It’s also a good idea to check with both Vodacom and Telkom regarding any fees or charges associated with the porting process.
If you have any concerns or questions about the porting process, you can contact Telkom customer service for assistance. They will be able to provide you with more information about the status of your porting request and any steps you can take to ensure a successful porting process.
What Is The Essence Of Porting Numbers To Telkom
Porting your number to Telkom allows you to switch your mobile service provider while keeping your existing phone number. This means you can take advantage of Telkom’s mobile services and plans without having to inform all your contacts of a new number.
The essence of porting your number to Telkom is to have more options when it comes to mobile services and plans. It allows you to choose a service provider that best meets your needs, such as better rates, data plans, and coverage. Porting also encourages competition among mobile network operators, which can lead to better service and pricing for consumers.
Common Requirements & Conditions
Before Telkom or Vodacom will process a port:
Your Vodacom account must be active and not suspended.
You must not have cancelled the number before porting.
Outstanding bills or contract penalties may delay or prevent port completion.
Porting is typically free for prepaid customers, but contract terms vary.
Do I Keep My Airtime and Data?
No — your old Vodacom airtime, bundles, and data do not transfer when you port. You’ll need to top up your Telkom account after the switch.
READ ALSO: How To Transfer Data On Telkom South Africa
Tips for a Smooth Porting Experience
Double-check your ID number and ICCID before sending the SMS.
Complete RICA properly — incorrect RICA details are a common reason for port rejection.
Port on a weekday for faster processing, as many systems process requests only on business days.
Contact Vodacom or Telkom support if the port hasn’t completed after 48–72 hours.
Why Port Your Number?
Keep your number when switching to a better plan or coverage
Avoid updating contacts and services with a new number
Take advantage of competitive deals from Telkom
Maintain continuity for banking, apps, and authentication
Frequently Asked Questions (FAQs)
Can I port if I’m on a Vodacom contract?
Yes, but you may need to settle early termination fees or convert to prepaid first.
What happens to my old SIM?
Your Vodacom SIM will no longer work once the port is complete.
Will I lose coverage or service during porting?
A: You might experience brief outages during the transition but service is typically restored quickly.
