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How To Cancel Subscriptions On Telkom – As a mobile phone user, there comes a time when you would want to back out from some subscription services.

Due to the growing number of concerns from mobile phone users in South Africa, especially those using Telkom Mobile about how to cancel subscription services on Telkom, I have carefully curated this article to answer questions about how to cancel subscription services on Telkom Mobile in South Africa.

On this note, all I would want you to do is to stick with me, and at the end of this article, you will have the answers that you need.

How To Cancel Subscriptions On Telkom Mobile South Africa

Canceling subscription services on Telkom Mobile in South Africa is allowed. This is because you might at some point not see the need for a particular subscription service that you are subscribed to so you might want to opt-out from the service. At first glance, one is tempted to think that canceling or stopping subscription services on Telkom Mobile is an overly big task to accomplish. Well, if you had such thoughts, then I am here to emphatically inform you that canceling or stopping subscription services on Telkom Mobile is way easier than you thought. There are even two ways through which you can stop any subscription service that you might have running on your phone. These two ways are;

Using the Telkom Mobile USSD – To stop or cancel your subscriptions using the Telkom Mobile USSD, all you have to do is to dial 180. Dialing the number will bring a pop-up on your screen and at this point, all that you have to do is to do follow the prompts.

Using the Telkom Mobile app – In order to use the Telkom Mobile app to stop or cancel subscription services, you must first install the app on your mobile phone. Once you get it installed on your phone, you have to log in to the app. Upon logging in, hit the My Products tab and click on Subscriptions. Select Content Services as this will list all the subscription services that you have subscribed to. Identify the service you would like to cancel and select it to get it canceled.

Examples of Subscription Services

There are several subscription services provided by the numerous mobile networks with Telkom Mobile included. Mostly these services are known as Wireless Application Services. These services provide information and entertainment as they cut across several topics. Examples of these subscription services are but are not limited to news, jokes, horoscope, sports, entertainment, and weather.

From the above list, you could see that you can subscribe to your preferred service once you decide to do so.

I Don’t Remember Subscribing To WASP Services

The moment that many people see the need to cancel subscription services is when their airtime is being consumed without them using it. Subscription services can eat up your airtime to the extent that you might think an invisible person is using your phone to make calls or probably surf the internet in your absence.

Upon realizing that their airtime is being consumed by WASP services, one major statement that is made is ‘I DON’T REMEMBER SUBSCRIBING TO WASP SERVICES’. Well, you would not remember but that does not take off the glorious fact that your airtime is always vanishing because of these services. One thing you must know is that telecommunication companies can make you subscribe to these subscription services without you realizing it.

These adverts come in the form of a pop-up and you might be in haste to get rid of the pop-up so you can continue to use your phone in peace. In the process, you might subscribe to the service. Initially, you might not be concerned about the airtime that is being deducted, but you might end up regretting your decision when the charges become glorious and very excessive.

How Do I Know If I Subscribed To Anything On Telkom?

The first step to knowing whether you have subscribed to a subscription service is by first realizing how your airtime keeps being consumed although you might not have used your phone for a long period. If you identify any abnormalities in the rate of consumption of your airtime, you can proceed to investigate if you have a subscription service running on your phone. To find out the subscription services that you might have subscribed to, do the following;

Using the USSD code – The USSD code provided by Telkom Mobile which you can use to check the subscription services that you have subscribed to is 180. After dialing the code stated, you will see all the subscription services that you have subscribed to listed on your screen.

Using the Telkom Mobile app – The Telkom Mobile app can also be used to check the subscriptions that you have subscribed to. To achieve this, install the Telkom Mobile app on your phone and log in. Once you open the app, click on My Products, then select Subscriptions. All the subscription services that you have subscribed to will be listed on your screen then you can proceed to select the ones that you would like to cancel.

How Do I Stop My Airtime From Disappearing Telkom?

Disappearing airtime on Telkom is not a pleasant thing, because you might have great plans for such airtime, only for you to realize that it has disappeared without you using it. There are several things that will make your airtime disappear on Telkom.

Two of these things are subscription services and airtime being used to surf the internet. To stop your airtime from disappearing on Telkom Mobile, try as much as possible to cancel all unwanted subscription services that you have unknowingly subscribed to. Additionally, you can have a data bundle package running on your phone so that your airtime will be used when you are surfing the internet.

How Do I Cancel My Telkom Auto-Renewal?

You can stop your bundles from auto-renewal on Telkom Mobile. To cancel auto-renewal on Telkom Mobile, dial the short code *544#. Choose the data bundles option and select the package that you wish to stop the auto-renewal.

Why Is Telkom Eating My Airtime?

You might think Telkom is eating your airtime without your knowledge; however, this is not entirely true. This is because you gave Telkom a chance to eat your airtime and this is by subscribing to WASP services that you might not need.