How to apply for R350 grant online follows quite a simple process. An applicant who is looking to enjoy this grant has the option of applying using this means. As compared to the other traditional ways of applying for R350, the online option has proved stress-free as it is not cumbersome, and an applicant can literally do it from the comfort of wherever they are.
In this article, we are going to take you through the process of how to apply for the R350 grant online. Continue to read to find more in the subsequent paragraphs.
SASSA SRD R350 Grant Eligibility Criteria
Below is the SASSA R350 Grant Eligibility Criteria.
To qualify for the Social Relief of Distress (SRD) R350 Grant, you must meet all the following conditions.
- Citizenship/Residency Status.
You must be
- A South African resident, a refugee, or a permanent resident.
- An Asylum seeker, or a special permit holder (e.g. Zimbabwean Exemption Permit, Lesotho Special Permit, etc.)
- Registered with Home Affairs or possess a valid permit.
- Age Requirement
- Applicants must be between 15 to 59 years of age.
- Employment & Income Status
- Applicant must be unemployed
READ ALSO: SASSA SRD R370 SC19 Application
- Applicants must not receive income from any source or Unemployment Insurance Fund (UIF) benefits, National Students Financial Aid Scheme(NSFAS) payment, or any other government grant, like Child Support or Disability, or old age pension.
- Banking & Means Test
- You must not receive more than R624 per month into your bank account (this is the current means test threshold).
- SASSA uses your bank account records to verify this.
- Institutional Support
- She must not be living in a government-funded or subsidised institution, such as :
- State hospitals
- Rehabilitation center
- Prison
- Verification Consent
You must provide consent for SASSA to verify your details with
- Department Of Home
- SARDs
- UIF
- NSFAS
- Banks.
Who is “Not” Qualified For The SASSA Grant?
In South Africa, the SASSA provides various grant support for individuals in need, such as the Child Support Grant, Old Person’s Grant, Disability Grant and the Social Relief Of Distress(SRD) R370 grant.
You are not qualified for the SASSA grant if you meet any of the conditions, depending on the type of grant.
Here Is The General Disqualification Criteria
- You earn too much income- If your income exceeds the means test for that specific grant.
- You are already receiving another SASSA grant (for some grants like SRD).
- If you are employed and earning above the threshold, for example, for SRD, you cannot earn more than R624 per month.
- You are receiving NSFAS or UIF benefits for certain grants, like the SRD R370 grant.
- You are under the required age–e.g, you can’t get the older person’s grant if you are under 60.
- You are not a South African, permanent resident, refugee, or asylum seeker with valid documents.
- You are in a state such as a prison, psychiatric hospital or state-funded old age home or care centre.
- You failed identity verification or bank verification.
- You are deceased.
Here are Specific examples;
For the Older Person Grant
1. If you are under age 60
2. If you are not a permanent resident or a citizen.
3. If your income or assets exceed the set means test.
For The Disability Grant.
- If you are not medically certified as disabled by a state doctor.
- If you are already receiving another grant.
- Your disability is not permanent or will last less than 6 months.
For the Child Support Grant:
- The child is not under 18.
- The applicant is not the caregiver
- He is not the primary caregiver.
- The child is not living in South Africa.
- The income is above the means test limit.
READ ALSO: SRD SASSA Reconfirmation Process
For the SDR 370 Grant.
1. You earn more than R624 per month.
2. You are receiving another social grant (except the Child Support Grant).
3. You are employed or receiving UIF or NSFAS
4. You don’t reconfirm your application every 3 months.
What Are The Documents Required For An SRD Application
The Social Relief Distress Grant, also known as the SRD Grant, offered by the South African Social Security Agency(SASSA), is intended to support individuals in need, especially those who are unemployed or facing financial difficulties.
Below are the documents needed for the SRD application
Required Documents for SRD Application
1. A South African Citizenship or a Valid Passport
- South African Citizenship: A Valid Green Barcoded or Smart ID card
- Asylum Seekers/ Special Permit Holders: Valid Section 22 Seeker Permit, Asylum Seeker Permit Or Special Angolan/Zimbabwean Permit.
2. Proof Of Residence
- Not always necessary, but if demand, provide.
- Utility bill or Affidavit confirming your residence.
3. Contact Information.
- An active cellphone number that is used for communication and verification.
4. Banking Details
- Provide your bank account number for payment.
- Bank Name
- Account number
- Branch name
- Account Holder Name.
5. Proof Of Unemployment Or No Income
- No formal documentation needed, but you must declare under oath (digitally) that you have no income and are not receiving other social grants or UIF payments.
6. Consent for Identity and Income Verification.
- You must agree to have your details verified with
- SARS
- UIF(Unemployment Insurance Funds)
- NSFAS
- Home Affairs.
When applying, apply online via the SASSA SRD Website. Ensure all given information is accurate, as false declarations may lead to disqualification or legal consequences. Applications are reviewed monthly, so you must confirm eligibility every month.
READ ALSO: SASSA Grant Payment Dates In 2025 – SRD SASSA Status Check
How To Apply For R350 Grant Using The SASSA Chat Box Channel
Step by Step: Applying via SASSA Chatbot
- Go to the SASSA website using your browser on your phone or computer.
- Locate SRD R350 Grant Assistance chat box-usually an orange pop-up chat feature on the right-hand side of the screen.
- Enter your details when prompted:
- Your South African ID number or refugee/asylum permit number if applicable
- Your mobile phone number
4. Choose the option indicating you want to apply for the SRD R350 Grant via chat.
5. Click on the link provided by the chatbot-this will direct you to the official SRD application webpage.
6. Complete the SRD grant application on the website, which typically involves
- Accepting the declaration and Consent items
- Confirming your details
I. Full name, Surname(as on your )
Ii. Gender
Iii. Physical Address
iv. Contact information (email or mobile number)
- Selecting your payment methods
- If your bank account ~provide bank name, account number, branch, and account type.
- If not, choose the “Chat Send” option and submit accordingly.
- Applying.
7. You will receive an SMS confirming the application is active, along with any reference number or pinch code that might be needed for status checks or future communication.
8. SASSA will verify your submission against relevant databases (Home Affairs, UIF, etc). Once cleared, they will process your application and will let you know whether you have been approved or denied.
How Will I Know My Application For SASSA SRD R350 Is Approved
To know whether your application for SASSA SRD R350 is approved, you can check your application status through any of the following.
1. Check Online(SASSA SRD Website)
Step by Step
- Visit the official SRD website https://srd.sassa.gov.za
- Scroll down to “Check Your Status” or Click “ Application Status”
- Enter your
- ID number
- Phone number used when applying
- You will see the status for each man (Approved, Pending, Declined)
READ ALSO: SASSA Online Services Portal Login Link and eForms
2. WhatsApp
1. Save the number 082 046 8553 (SASSA Whatsapp)
2. Send the word “Status”
3. Follow the prompt (You may need to enter your ID and phone number.)
3. Call SASSA
You can also call the SASSA call centre: 0800-60-10-11 (Toll Free )
Be ready to provide your ID number and application details.
4. SMS Notification
If your application is approved, SASSA will usually send you an SMS notification to the number you used during the application. It may include Approved notice, Payment Dates, and Instructions to collect (If using post office or CashSend), Bank Payment (if you provided account Info).
SASSA Registration For R350 Via SMS
As of now, the SASSA does not allow full registration for the R350 SRD grant via SMS. However, you can check your status and do some follow-ups via WhatsApp or SMS. Application must be made online or through WhatsApp.
Below is how to apply for the R350 SRD Grant
- Apply Online (recommended)
- Go to: https://srd.sassa.gov.za
- Scroll to “How Do I Apply for SRD Grant”
- Click on the link that says “Click Here To Apply Online”
- Enter your ID and mobile number
- Follow the instructions and complete the forms.
- Apple via WhatsApp
- Save this number 082 046 8553
- Open WHATSAPP and send “HI”
- Reply with “Help”
- Reply with “SRD”
- Follow the prompt to apply.
READ ALSO: SASSA Status Check: SRD 370 Status Payments 2025
How Will I Know My Application For SASSA SRD R350 is Approved
You can manually check the status application and payment by visiting the official SRD website. Below are the steps
Check Status Online
- Go to the SRD
- Enter your ID number and the Cell Phone number you used when applying
- Click submit
- You will see your application status for each month. (Approved, Pending, Declined).
- If approved, the payment date will show as well.
Check via WhatsApp
- Save this 082 046 8553 (SASSA)
- Send the message
- Follow the prompt
Do I Have To Reapply For The Grant Every Month?
No, you don’t have to reapply for the SASSA SRD R350 grant every month. Once your initial application is approved, it stays in the system. So you do not have to apply again each month. However, the SASSA reassess your eligibility every month to check if you still qualify. This means that
- This means that you must check your status monthly to see if you are approved for that month.
- Also, if your financial or employment status changes, it may affect your approval.
- If you should update your information, including bank details, phone number, or circumstances, change.
Where Do I Apply For SASSA SRD R350
Below are the official platforms you can apply to for the SASSA SRD R350 Grant
Apply Online(Recommended)
- Go to https://srd.sassa.gov.za
- Scroll to the section where you can find “How do I apply for SRD Grant?
- Click the link to apply online.
- Enter your ID number and cell phone number.
- Follow the prompt to;
- Give your consent to SASSA to verify your details
- Submit your banking information
- Choose payment method
- Confirm your application
Apply Via WhatsApp
- Save this number 082 046 8553
- Open WhatsApp and send “Hi”
- Reply with “help”
- Next type “SRD”
- Follow the prompts and you will be asked to provide ID number, name and surname, banking info or payment option.
READ ALSO: 5 Ways To Change SRD Phone Number With Or Without An Application ID
Can I Apply for The SRD Grant Again If My SRD Application Is Rejected
Yes, you can apply for the SRD Grant R350. If your APSRD application is rejected before that, you will have to appeal.
- Understand Why It Was Rejected
If your APSR application was rejected, SASSA will provide a reason such as
- Alternative Income Source Identified
- NSFAS registered
- Receiving other social grants
- UIF registered
- Incorrect details.
- Appeal the decision. You have 30 Days
- Go to the appeals website https://srd.dsd.gov.za/appeals
- Enter your ID number and cell phone number
- Click “Send Pin”
- Enter the OTP sent to your phone
- Choose the month you were declined
- Select the reason for your appeal
- Submit
- Wait For the Appeal Outcome
After submitting your appeal, the Department of Social Development(DSD) will review your case.
- It can take several weeks
- If successful, you will be approved and paid for that month
- If not, you can apply again if your situation changes.
Why Did SASSA Reject My Grant Application
Common Reasons For Rejections.
- Alternative Income Source
- UIF registration
- NSFAS registration
- Other Social Grants
- Gov Payroll Registration
- Age outside range.
- Incorrect Details
- Duplicate Application
READ ALSO: Update Or Change SASSA Banking Details Using srd.sassa.gov.za